Frequently Asked Questions

What are your operating hours?

We are open Monday - Thursday: 11:00 - 15:00
Saturday - Sunday: 11:00 - 15:00

Please note: We work by appointment only, so be sure to give us a call so we can schedule your shoot.

How soon do I get to see my photos?

Your photos will be ready for viewing 3 working days after the shoot. We will post the images online so you can view them and then choose the ones that you would like to have printed (if included in your package.) Two days after you have made your choice, you will be able to collect your prints.

When do I Pay?

Full Payment is due on the day of your shoot.

What if I don't like the pictures that you took?

We have never had a dissatisfied customer. People love the pictures that we create for them.

We stand by the quality of our work though. If you are unhappy with your portraits, we will reschedule another shoot for you, or refund your money in full. No long faces. No gripes.

What if I want more prints than are included in my package?

We supply you with the digital negatives from your shoot so you can print more pictures at your leisure. If you want us to print the extra pics, our charges are as follows:

Jumbo: R5.00
5x7: R15:00
6x8: R25.00
8x12: R50.00
10x15: R75.00

Please contact us for larger sizes or canvas prints.

What should I bring with?

A sense of humour! No, seriously!

You can also bring along any props that you think might add to the photo. If someone in the group plays guitar. Bring it along. It will help to portray that person's unique personality. Does junior like skateboarding? Let him bring the board. Is your precious little angel a ballerina? Bring along the tutu. Whatever you think will help people to relax, have fun and show their uniqueness.

What should I wear?

We have created a special tips booklet that you can download here. It's packed with suggestions and ideas to get the most from your portrait session.

What if my child is very shy?

We do our utmost to get children to relax. Sometimes we do silly things, pull faces, crawl around on the ground, say the word "poop". Anything to get down to their level. Sometimes it is also just a bad day for the child in which case we can reschedule.

As a general tip. Talk to your child about the upcoming photo session in manner that is exciting. Make it something that everybody is looking forward to. The child will pick up on this and will be more relaxed when the actual day comes.


Frequently Asked Questions What are your operating hours? We are open Monday - Thursday: 11:00 - 15:00 Saturday - Sunday: 11:00 - 15:00 Please note: We work by appointment only, so be sure to give us a call so we can schedule your shoot. How soon do I get to see my photos? Your photos will be ready for viewing 3 working days after the shoot. We will post the images online so you can view them and then choose the ones that you would like to have printed (if included in your package.) Two days after you have made your choice, you will be able to collect your prints. When do I Pay? Full Payment is due on the day of your shoot. What if I don't like the pictures that you took? We have never had a dissatisfied customer. People love the pictures that we create for them. We stand by the quality of our work though. If you are unhappy with your portraits, we will reschedule another shoot for you, or refund your money in full. No long faces. No gripes. What if I want more prints than are included in my package? We supply you with the digital negatives from your shoot so you can print more pictures at your leisure. If you want us to print the extra pics, our charges are as follows: Jumbo: R5.00 5x7: R15:00 6x8: R25.00 8x12: R50.00 10x15: R75.00 Please contact us for larger sizes or canvas prints. What should I bring with? A sense of humour! No, seriously! You can also bring along any props that you think might add to the photo. If someone in the group plays guitar. Bring it along. It will help to portray that person's unique personality. Does junior like skateboarding? Let him bring the board. Is your precious little angel a ballerina? Bring along the tutu. Whatever you think will help people to relax, have fun and show their uniqueness. What should I wear? We have created a special tips booklet that you can download here. It's packed with suggestions and ideas to get the most from your portrait session. What if my child is very shy? We do our utmost to get children to relax. Sometimes we do silly things, pull faces, crawl around on the ground, say the word "poop". Anything to get down to their level. Sometimes it is also just a bad day for the child in which case we can reschedule. As a general tip. Talk to your child about the upcoming photo session in manner that is exciting. Make it something that everybody is looking forward to. The child will pick up on this and will be more relaxed when the actual day comes.		Home Portfolio Packages FAQ Contact Louis & Kathy - "We'll make you look your absolute best"